Report an incident

If you notice unfamiliar activity on your account or have concerns on the legitimacy of a communication you received from Affinity, let us know.

Reaching out to us as soon as possible will help to ensure the security of your account.

If you believe that your personal or financial information has been compromised, please call us immediately at 1.866.863.6237

Report your Affinity Mastercard or Member Card debit card lost or stolen by calling us at 1.866.863.6237.