Mobile banking with Affinity Mobile

Manage your money how you want, when you want, from wherever you are with the Affinity Mobile app. It's easy to set-up, easy to use, and just as secure as your online banking.

Get the app

To access Affinity Mobile you first need to register for online banking. Getting set up is simple and takes only minutes. Just call 1.866.863.6237

Already set up with online banking? Simply download the free app on your Apple or Android device and login using your Member Card number and online banking password.

Android devices

Apple devices

What can I do with Affinity Mobile?

Day to day banking

View accounts and transactions

Check account balances.
Review transaction history.
View images of cheques you've written, and download e-statements and tax documents.
See real-time account balances without logging-in by using Quickview.
Open new products which include chequing, savings, GICs, RRSPs and TFSAs.
Apply for an Affinity credit card.

Pay bills

Pay bills and add, delete and search bill payees.
CRA payments.
Bill payments can be done now, later or ongoing.

Transfer money

Transfer funds between your accounts including loans, variable RRSPs, TFSA and FHSA.
Transfers can be done now, later or ongoing.
Make real-time payments to your linked Affinity credit cards.

Send & deposit money

Send, receive and request Interac e-Transfer† transactions, plus set up Autodeposit.
Deposit cheques securely with Deposit Anywhere™.

Security:
you're protected

Login with Touch ID or Face ID on Apple devices, and Biometric Login on Android devices.
Control the security settings on your Member Card® with Lock’N’Block®.
Keep a close eye on your money and account settings with Affinity Alerts.

More convenient
features and services

Manage your contact information and devices.
Place stop payments on cheques or pre-authorized payments.
Find ATMs across Canada, including Affinity advice centres and Affinity Insurance offices using your device's GPS.

Wealth products

Link and view your:

Affinity credit cards

Apply for an Affinity credit card.
Link your Affinity credit card.
View your statements.
Make real-time payments.
Manage your credit card and travel notices.

Looking to learn more?

Expand all

How much does it cost to use the app?

The app itself is free to download and to use. Costs may come in the way of data charges from your wireless provider.
Are there requirements to use the app?

If you already use Affinity’s Online Banking, just download the Affinity Mobile app from the Google Play Store or the Apple Store and enter your Member Card^® debit card and online banking password to login.

If you haven’t used Affinity’s Online Banking yet, call the Contact Centre toll free at 1.866.863.6237. One of our Contact Centre Representatives will be happy to walk you through the few easy steps to get you up and running. You’ll need your Member Card^® debit card.
Is the app compatible with all mobile phones?
Affinity Mobile is compatible with:
- Android 8.0 and higher
- Apple iOS 15.0 and higher
As an information security best practice, Affinity strongly recommends that you install reputable anti-malware software for your Android device.
Will Affinity Mobile work outside Canada?

Mobile banking for smart phones will work in any country where your mobile carrier’s data plan will work. However, while mobile banking is a free service from Affinity Credit Union, your mobile carrier will charge for accessing data while roaming. Please check with your carrier before using mobile banking for smart phones outside of Canada.
Will Affinity Mobile still work if I get a new Member Card® debit card?

Yes, Affinity Mobile will work if you get a new Member Card^® debit card. However, you will first need to enter the new card number, your password, and answer the security question — replacing the old saved card with your new card.
How do I download the Affinity mobile app?
To download the Affinity Mobile app to your Apple device:
- Go to the App Store
- Search for “Affinity Mobile”
- Download the application
- Log in and start banking!
To download the Affinity Mobile app to your Android™ device:
- Go to Google Play
- Search for “Affinity Mobile”
- Download the application
- Log in and start banking!
How do I get updates to the Affinity mobile app?

When updates for the Affinity Mobile app are available, you'll be notified via your device.
I still can’t find the answer to my question
If you have questions about the Affinity Mobile app, get in touch with our Contact Centre at 1.866.863.6237.

The Contact Centre can assist you with the banking functions that are included in the Affinity Mobile app:
- Setting up your online access information to use in mobile banking,
- Reviewing the abilities of the functions available in Affinity Mobile.
Even though we have a top-notch team of experts at our Contact Centre, when it comes to issues around your mobile device, wireless coverage or app vendors, we won’t be able to help. Your best bet is to contact your phone manufacturer, wireless coverage service provider, or the app vendor directly.

Have questions?

Need a little help setting up your account or have questions about the app? We’re available to answer your questions - contact us today at 1.866.863.6237.

Lock'N'Block® is a registered trademark of Everlink Payment Services Inc.

^†Interac e-Transfer is a registered trademark of Interac Inc. Used under licence.

Online brokerage services are offered through Qtrade Direct Investing. Mutual funds and other securities are offered through Aviso Wealth. Qtrade Direct Investing, Qtrade Guided Portfolios and Aviso Wealth are divisions of Aviso Financial Inc. Qtrade, Qtrade Direct Investing, Qtrade Guided Portfolios and Aviso Wealth are trade names and/or trademarks of Aviso Wealth Inc. and its Subsidiaries.

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